I am an associate professor at Imperial Business School, Imperial College London. Before joining Imperial College, I was an assistant professor at Columbia Business School.

My research interests are in the areas of empirical operations management, business analytics, and applied econometrics. Using causal inference and structural estimation tools, I study how individuals and firms make decisions using data with a focus on service systems with complex interactions or dynamics. My work has centered around two application areas: design of platforms and marketplaces and healthcare operations management. I have been serving as Associate Editor at Management Science since 2020 and at M&SOM 2021-2024.